People with communication disabilities and their families can be the greatest agents of change in improving how businesses and services communicate with them.
You can support them to:
- know about their accessibility rights
- define their communication access requirements in different situations
- make a communication access card which tells people about their specific communication access needs in different settings
- understand their responsibilities in negotiating accessibility
- learn to communicate their accessibility needs within different settings
- know what to do if their rights are ignored
The toolkit for people with communication disabilities contains resources on the above topics.